Welcome to Kratime. These Terms of Service govern your access to and use of our website, [www.kratime.com], and the purchase of any products offered on it (“Products”). By using our Site, you agree to comply with these Terms. If you do not agree, please discontinue use of the Site immediately.

1. Eligibility

  • You must be 18 years of age or older (21 in certain jurisdictions) to purchase Products from Kratime.
  • By purchasing, you represent that you are of legal age in your state or locality.

2. FDA Compliance and Disclaimer

  • Kratime does not make any medical claims about kratom.
  • The U.S. Food and Drug Administration (FDA) has not approved kratom for the diagnosis, treatment, cure, or prevention of any disease or medical condition.
  • Our Products are sold for educational, research, and botanical purposes only. They are not intended for human consumption unless specifically stated as compliant with applicable law.
  • Any statements regarding kratom on our Site have not been evaluated by the FDA.

3. Assumption of Risk

  • By purchasing our Products, you acknowledge that you understand the risks associated with kratom.
  • You assume full responsibility for the use, misuse, or handling of our Products.
  • Kratime is not liable for any injury, illness, adverse reaction, or legal consequence arising from the possession or use of our Products.

4. Restricted Jurisdictions

  • Kratom is regulated or banned in some U.S. states, counties, and cities.
  • We do not ship to locations where kratom is restricted or illegal.
  • It is your responsibility to know and comply with the laws of your jurisdiction before placing an order.

5. Ordering and Payments

  • All orders must be placed through our Site.
  • We reserve the right to refuse, cancel, or limit any order at our sole discretion.
  • Prices and availability of Products are subject to change without notice.

6. Shipping and Delivery

  • Orders are processed and shipped in accordance with our Shipping Policy.
  • Kratime is not responsible for delays, losses, or seizures caused by carriers, customs, or law enforcement authorities.

7. Returns and Refunds

  • Please refer to our Refund & Return Policy for details.
  • Refunds may not be available if a Product has been opened, tampered with, or returned outside the specified window.

8. Intellectual Property

  • All content on this Site, including logos, trademarks, text, and images, is the property of Kratime.
  • You may not use, copy, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

  • To the maximum extent permitted by law, Kratime disclaims all liability for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from your use of the Site or Products.

10. Indemnification

  • You agree to indemnify and hold harmless Kratime, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of our Products or violation of these Terms.

11. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State, e.g., California], without regard to conflict of law principles.

12. Changes to Terms

  • We may update or revise these Terms at any time without prior notice.
  • Your continued use of the Site constitutes acceptance of any changes.

13. Contact Information

If you have any questions about these Terms, please contact us:

Kratime
 Email: support@kratime.com
Phone: +18 (0) 545 77 32
Address: Kratime 8099 Trenton St. Minneapolis, MN 55406