Kratime respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website [www.kratime.com] and purchase our products (“Products”). By using our Site, you agree to the practices described below.
1. Information We Collect
We collect the following types of information:
a) Personal Information You Provide
- Name, email address, billing and shipping address, phone number.
- Payment details (processed securely by third-party payment processors; we do not store full credit card numbers).
- Account login details (if you create an account).
b) Automatically Collected Information
- Device type, IP address, browser type, operating system.
- Website usage data (pages viewed, time spent, referring websites).
- Cookies and tracking technologies.
c) Other Information
- Communications with us (emails, chat, or phone support).
- Marketing preferences and survey responses.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders.
- To provide customer service and respond to inquiries.
- To improve our website, services, and product offerings.
- To send transactional emails (order confirmations, shipping updates).
- To send promotional communications (only if you opt in).
- To comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share data in the following cases:
- Service Providers: With trusted third parties such as payment processors, shipping carriers, and IT providers.
- Legal Compliance: If required by law, court order, or government request.
- Business Transfers: In case of merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
- We use cookies, pixels, and analytics tools (such as Google Analytics) to enhance user experience, measure site performance, and run targeted advertising.
- You can manage or disable cookies through your browser settings, but some features of the Site may not function properly.
5. Data Security
- We use industry-standard encryption (SSL/TLS) to protect data transmission.
- Access to your personal data is restricted to authorized personnel only.
- However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
- We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
7. Your Rights
Depending on your location (e.g., California, EU), you may have the following rights:
- Access, correct, or delete your personal information.
- Opt out of marketing emails.
- Request data portability.
- Limit or object to data processing.
To exercise these rights, contact us at: [Insert Email Address].
8. Children’s Privacy
- Our Site and Products are not intended for individuals under 18 (or 21 in some jurisdictions).
- We do not knowingly collect information from minors. If we discover such data, it will be deleted.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
11. Contact Us
For questions about this Privacy Policy, please contact us:
Kratime
Email: support@kratime.com
Phone: +18 (0) 545 77 32
Address: Kratime 8099 Trenton St. Minneapolis, MN 55406