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Refunds and Returns

RETURN POLICY

At Kratime, we and hundreds of customers stand behind our products. Crafted using only the finest ingredients, we guarantee you will feel the difference. If our products do not suit you, contact us within 30 days of receiving your product shipment. We’ll email you a label to print out, place on your package, and ship back at no cost to you. Once we receive the returned product, a refund will be issued and an auto email will notify you of that transaction.

If you purchased our product through a Kratime distributor or retailer, go to the original purchase location for any return or exchange.